At 96m, we understand that waiting for your own winnings is the most frustrating thing. That's why we ensure your withdrawal is processed quickly, using the most popular payment methods in Malaysia.
Choose the withdrawal method that suits you best
The withdrawal process at 96m is designed with user convenience in mind. You don't need to contact customer support or fill out lengthy forms — everything can be completed on your own in under two minutes directly from your account. Here are the steps to follow.
Log in to your 96m account using your username and password. Make sure two-factor authentication (2FA) is enabled for added security.
Click the "Withdrawal" menu in your account dashboard. Select your preferred withdrawal method from the available list.
Enter your bank account number or e-wallet details, then specify the amount you wish to withdraw. Review everything before proceeding.
Confirm your withdrawal request. Your funds will be processed and credited directly to your bank account or e-wallet within the stated timeframe.
Many online players have experienced a deeply frustrating situation — winning big in a game, only to wait days or even weeks for their withdrawal with no clear response from the platform. This is one of the most common complaints in Malaysia's online gaming industry. At 96m, we treat this as a top priority and have made serious investments in our payment processing infrastructure.
The 96m withdrawal system uses a multi-channel payment gateway that operates automatically 24 hours a day, 7 days a week including public holidays and weekends. This means your withdrawal request won't be delayed simply because you submitted it on a Saturday night or during a public holiday — our system keeps processing without interruption.
Every withdrawal transaction at 96m is protected by SSL 256-bit encryption — the same security standard used by international banking institutions. Your bank account and e-wallet information is stored in an encrypted system and is never shared with third parties without your consent. Two-factor authentication (2FA) available on your 96m account adds an extra layer of security, ensuring only you can request withdrawals from your own account.
One aspect that sets 96m apart from most other platforms is transparency in the withdrawal process. When you submit a withdrawal request, you will receive real-time notifications via email or SMS at every stage of processing — from request received, to processing, to funds successfully credited to your account. No more wondering "what happened to my money" — a complaint all too common among players on other platforms.
96m also offers express withdrawal privileges for members who have reached Gold VIP tier and above. With express withdrawals, your request is prioritised and processed faster than standard users. This is just one of many benefits of being a loyal 96m member — the longer and more actively you play, the more perks you enjoy, including higher withdrawal limits, faster processing times, and a dedicated personal account manager for your financial transactions.
For players who prefer cryptocurrency, 96m supports withdrawals in USDT (Tether) via the TRC20 and ERC20 networks. Crypto withdrawals are typically completed within 10 to 30 minutes and offer added privacy for those who prioritize transaction confidentiality. The minimum crypto withdrawal is equivalent to USD 20, while the maximum depends on your account verification level. All crypto transactions are confirmed on the blockchain and can be independently tracked by users.
Designed specifically to meet the needs and convenience of Malaysian players
Most e-wallet withdrawals such as Touch 'n Go and GrabPay are processed in under a minute. Bank transfers are completed within 5 to 30 minutes depending on your bank.
The same SSL 256-bit encryption technology used by the world's leading banks protects every withdrawal transaction at 96m from start to finish.
The 96m withdrawal processing system operates around the clock — including weekends, public holidays and overnight. No more waiting until the next business day.
Receive instant notifications via email and SMS at every stage of the withdrawal process. You always know the latest status of your winnings without having to guess.
Daily and weekly withdrawal limits increase with your VIP tier at 96m. Diamond members can withdraw up to RM 200,000 per day — among the highest limits in the industry.
The 96m support team is available to assist with any withdrawal-related issues via 24/7 live chat. Average response time is under 3 minutes for payment-related enquiries.
Choose the method that best fits your needs and preferred speed
| Withdrawal Methods | Minimum Limit | Maximum Limit | Processing Time | Fees | Available 24/7 |
|---|---|---|---|---|---|
| Bank Transfer (FPX) | RM 50 | RM 50,000 | 5–30 Minutes | None | |
| Touch 'n Go eWallet | RM 30 | RM 10,000 | Instant | None | |
| GrabPay | RM 30 | RM 5,000 | Instant | None | |
| Boost | RM 20 | RM 5,000 | Instant | None | |
| ShopeePay | RM 20 | RM 3,000 | Instant | None | |
| USDT (TRC20/ERC20) | ≈ USD 20 | No Fixed Limit | 10–30 Minutes | Network Gas Fee Only | |
| MAE by Maybank | RM 30 | RM 8,000 | 5–15 Minutes | None |
Know Your Customer (KYC) verification is a standard procedure implemented by all responsible financial and online gambling platforms worldwide. At 96m, the KYC process is designed to be as simple and quick as possible without compromising the required security standards.
There are two verification levels at 96m. Level One requires only email and phone number verification — this already allows you to make deposits and withdrawals up to the basic limit. Level Two requires you to upload a copy of your identity document (MyKad or passport) and proof of current address. Once Level 2 KYC is complete, you will enjoy full withdrawal limits and prioritised processing times.
The entire KYC verification process at 96m is typically completed within 24 hours of receiving your documents. Our verification team operates every day including weekends to ensure there are no unnecessary delays in your verification. All uploaded documents are stored securely using high-level data encryption and are never shared with third parties without the user's consent.
Follow this guide to ensure every withdrawal goes smoothly
The bank account number or e-wallet details saved in your 96m profile must be accurate and up to date. Withdrawals sent to an incorrect account cannot be reversed once processed. Review your details at least once a month, especially if you have recently changed your account number or e-wallet.
While the 96m system operates 24/7, transfers to bank accounts may process faster during standard banking hours (8am – 5pm, Monday–Friday). For maximum speed, use e-wallets such as Touch 'n Go or GrabPay, which are not dependent on banking hours.
If you are currently enjoying a bonus at 96m, make sure the rollover requirements have been met before making a withdrawal. Withdrawing before the requirements are fulfilled may result in your bonus balance being forfeited. Check your bonus completion status under the "Bonus" section in your account dashboard.
For maximum account security, enable 2FA via your account security settings on 96m. With 2FA active, every withdrawal request requires additional verification through your mobile phone — blocking any unauthorized access to your account and winnings.
Another thing players often overlook is the importance of keeping a record of their withdrawal transactions. 96m provides a complete transaction history under the "Financial Reports" section in your account dashboard — you can review all withdrawals ever made, including status, amount, method and processing time. This feature is invaluable for personal tracking and for referencing specific transactions for your own records.
For players who are active and withdraw frequently, we recommend registering more than one withdrawal method in your 96m account. This way, if there is a temporary technical issue with one method, you can still use an alternative without any disruption. This flexibility is one of the reasons loyal 96m players value our platform above others.
96m is also committed to responsible gaming practices. If you find yourself requesting withdrawals to cover daily financial needs or to repay debts, we encourage you to use the self-control tools available in your account — including deposit limits, loss limits, and cool-off options. More information can be found on the Responsible Gaming us.
Answers to the most frequently asked questions about withdrawals at 96m
Register your 96m account today and enjoy fast, secure, and hassle-free withdrawals. Over 50,000 active players in Malaysia trust our payment system every day.