At 96m, we believe online entertainment should be safe and responsible. We provide a range of tools and resources to keep your gaming experience positive, enjoyable, and free from any negative impact on your daily life.
Online gaming, like any other form of entertainment, should be a fun and relaxing activity. However, when it starts affecting your personal finances, relationships with loved ones, or quality of sleep, that's a sign something needs to change.
96m takes problem gambling seriously. We have built a comprehensive support system — not merely to meet legal requirements, but because we genuinely care about the well-being of every member. When you play at 96m, you are not just a customer — you are part of a community we look after.
Statistics based on internal surveys of 96m members (2026).
All the following tools are available directly within your 96m account — free, easy to use, and effective immediately.
Set the maximum deposit amount you can make in a day, week, or month. Once the limit is set, our system will automatically block any deposit that exceeds it — no exceptions.
Set how many hours per day you want to spend on the 96m platform. Our system will send you an alert when you are approaching your time limit, and will automatically close your session once the limit is reached.
Need a short break? Activate a cool-off period ranging from 24 hours to 6 weeks. During this time, your account will be temporarily removed from all betting activities and promotions.
If you feel the need to stop for a longer period, you may apply for self-exclusion for 6 months, 1 year, or permanently. Your account will be fully closed and we will not send you any marketing communications.
Set the maximum amount you are willing to lose within a given period. Once your loss limit is reached, you will be unable to continue wagering until the time period resets. This helps you avoid chasing losses.
You can opt out of receiving any bonus offers, promotions, or marketing communications that may encourage you to play more. This option can be enabled or disabled at any time through your account settings.
Recognising early signs is the first step to getting help. Review this list honestly:
The process of activating protection tools at 96m is designed to be as simple as possible — so there's no excuse to delay:
Access your account via the 96m website or mobile app. Make sure you are in a calm, pressure-free environment before making any decisions.
Click the profile icon in the top-right corner, then select "Account Settings" or "Responsible Gaming" from the dropdown menu.
You will see a list of available self-control tools. Choose the one that best suits your needs — whether it is a deposit limit, time limit, cooling-off period, or self-exclusion.
Enter the limit value or select the desired period. Our system provides healthy limit suggestions based on your gaming habits as a reference.
Review your settings and confirm. All tools take effect immediately. For stricter limits such as self-exclusion, a 24-hour cooling period may apply before any changes to less restrictive settings.
If you need help activating any tool or would like to discuss your situation confidentially, the 96m support team is available 24/7 via live chat.
Answer the following questions honestly to assess your gaming habits. This is a guide only and not a clinical diagnosis.
96m does not only provide self-control tools — we also have strict internal policies to ensure a safe and fair gaming environment for all members.
Every aspect of our platform operations, from interface design to promotional campaigns, is evaluated from a responsible gaming perspective before being implemented.
These simple practices can make a big difference to your gaming experience.
Decide how much you're willing to spend before opening your account. Think of that money as an entertainment cost — just like a movie ticket or a dinner out.
Set a timer on your phone as a reminder. When the timer goes off, stop playing and give your mind a break for at least 15 minutes before continuing.
Avoid playing when you are angry, sad, or under pressure. An unstable emotional state can lead to poor betting decisions.
If you have reached your loss limit for the day, stop. Chasing losses almost always leads to greater losses — this is a psychological trap to be avoided.
Spend quality time with family and friends. If you find yourself preferring to play over socialising, this may be an early warning sign.
Every 30–45 minutes of play, take a short break. Stand up, drink some water, stretch. This helps you stay focused and make more rational decisions.
Register today and enjoy a safe, controlled, and enjoyable online gaming experience. Our self-control tools are available from the very first day you become a 96m member.
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